For any queries or concerns


Sales Enquiries

Click below to access our online forms to request an offer, brochure or book a test drive

Customer Care

Visit our customer care webiste and search by keyword or browse topics on our products, vehicles or services by clicking on button below

Alternatively call us on: 0800 877 8455

Opening hours:

Monday to Friday 9am - 5pm

For Fleet enquiries, please call 02476 884 871

DS Lounge

Question about your car or potential new DS? Join our new community forum and communicate with existing owners and enthusiasts on all things DS

The Motor Ombudsman

The Motor Industry Code of Practice

As you would expect, DS Automobiles is more than happy to comply with, and subscribes to the Motor Industry Codes of Practice, designed to make the Motor Industry fair for all customers.

As you’ll see below, the Codes cover important rules about selling new cars, as well as guidelines for services and repairs.

From time to time there may be instances when you, our customer, are not satisfied with either the product or service that we have provided. In this instance we would always like you to talk to us directly so that we can try to rectify this.

Whilst we are clearly committed to a high quality of customer service there may be times when we are not able to resolve a dispute. In this unlikely event we would refer you to an ADR provider, either The Motor Ombudsman or the Financial Ombudsman Service (FOS), depending on the nature of the dispute. ADR is explained below.